I just got the following phone call:
Either the record player was broken, or that was the worst customer service phone call I've ever received in my life. It is unbelievable that Eckerd/RiteAid wouldn't invest a little more time/effort into a communication that reaches so many of their customers.
Even worse - why am I not getting an email telling me that my prescription is ready? My cell phone is just as susceptible to intercept as my inbox. Plus, the message contains no private medical information.
This is your pharmacy. A member of this household has a prescription that is ready for pick up.
(pause)
A member of this household has a prescription that is ready for pick up.
(pause)
A member of this household has a prescription that is ready for pick up.
etc.
Either the record player was broken, or that was the worst customer service phone call I've ever received in my life. It is unbelievable that Eckerd/RiteAid wouldn't invest a little more time/effort into a communication that reaches so many of their customers.
Even worse - why am I not getting an email telling me that my prescription is ready? My cell phone is just as susceptible to intercept as my inbox. Plus, the message contains no private medical information.